Clinical Pharmacy Program Manager

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Sierra Staffing Published: December 20, 2019
Boston, Massachusetts (MA)
Job Type


This position is primarily based in Westwood and will require some travel on a monthly basis to the Beverly, Burlington and Boston sites as needed for staff meetings.

Reporting to the Director of Pharmacy at Beth Israel Lahey Performance Network, the Manager, Clinical Pharmacy Programs assists with the planning and implementation of operational and clinical pharmacy initiatives to support the BILPN Medical Management Program, which aims to provide a population-based set of initiatives to provide high quality care in the most efficient, cost effective manner for those patients who fall into our value-based contracting initiatives. The Manager, Clinical Pharmacy Programs develops and promotes pharmacy care management programs, and supports provider education programs to optimize the appropriate use of medication therapy and improve health outcomes for BILPN high risk populations. This role guides pharmacy collaboration with a multidisciplinary team, including nurse care managers, social workers, community health workers and patient engagement coordinators to provide a comprehensive approach to care. This is accomplished through direct patient care activities, development of educational programs for patients and health care providers, evaluation of ambulatory prescribing practices, and medication use management through committee involvement. This role works with a regional staff, with occasional travel to other parts of the network.

Essential Responsibilities:

Support clinical and financial performance through coordination of Clinical Pharmacy Specialist involvement in programs aimed at improving cost-effective medication use and improved quality of care.
Provide supervision and guidance in the professional growth and development of the Clinical Pharmacy Specialist through training, learning modules, and internal and external activity and program participation; provide timely and constructive feedback, with corrective action when necessary.
Develop and participate in programs focused on optimizing patients' therapeutic outcomes.
Provide evidence-based, patient-centered medication therapy management with interdisciplinary teams.
Utilize practice management skills to maintain cohesive, cost-efficient and productive care of patients and relationships with other clinicians.
Document interventions and outcomes related to medication therapy management activities in care management and electronic medical record systems. Provide drug information and education to health care providers and patients/caregivers.
Participate in medication utilization review and development cost-efficient prescribing educational programs. Participate in interdisciplinary committees as needed to implement pharmacy care management programs, cost-savings initiatives, clinical guideline development and quality improvement processes.
Participate as a coordinator of and a preceptor in the ambulatory learning experiences for the Pharmacy Practice Residency and Advanced Pharmacy Practice Experience student programs.
Ensure that job descriptions are accurate and up to date; responsible for timely completion of Performance Appraisals and Competency Assessment; oversight for colleague time away, overtime and shift work and in partnership with Human Resources ensures that policies and procedures are followed.
Assure compliance with BILPN policies and procedures. Additional duties as assigned the Director of Pharmacy.
Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: None
Assists in planning, monitoring and/or managing budget in functional area of department.

Required Qualifications:

Doctoral degree in Graduate of an Accredited College of Pharmacy Program. Doctor of Pharmacy or equivalent required.
License Massachusetts Pharmacist required.
3-5 years related work experience required and 0-1 years supervisory/management experience required
Pharmacist with Licensure in good standing in the Commonwealth of Massachusetts. Board Certification in Ambulatory or General Pharmacotherapy is required and must remain in good standing throughout employment.
Three to five years of experience in direct patient care in an integrated care team or provider practice.
Ability to lead pharmacist team in a fast-paced environment to optimize operation quality and efficiency and support department and organization-wide goals.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

General or ambulatory pharmacy practice residency or equivalent experience.
Supervisory experience is preferred. Knowledge of clinical pharmacy health care environment trends is preferred.

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